Support and Status
Links to support resources such as tutorials and guides, videos, online trainings and classes. Links to service status pages are provided for some platforms. Services and products below are officially supported by Technology Mediated Instruction (TMI).
Butte College
Campus supportButte College User Support Services provides faculty and student support for account
access, email, and a variety of software applications.
SUPPORT
Canvas
The district learning management system24/7 Live Chat Support is always available from the Help menu in Canvas.
SUPPORT
STATUS
Zoom in Canvas
Schedule meetings with students and more within Canvas.Zoom is integrated into Canvas using two tools: Meetings and Appointments.
TMI provides faculty support for the TechConnect Zoom tools (Meetings and Appointments) integration within Canvas, but NOT for the Zoom application.
SUPPORT
- Zoom and Canvas
- Zoom General Use
TechConnect Cloud
Video hosting for California Community Colleges (3C Media)Full-featured video hosting services free to all faculty and staff of the California
Community Colleges System.
Get more information about how to create an account, and start using TechConnect Cloud (3C Media) with
Canvas.
SUPPORT
Snagit and Camtasia
Multi-featured screen capture and video recordingSnagit
Take a screenshot or capture a video of what you see on your computer screen.
Download and request a Snagit activation code (Butte College staff only).
SUPPORT
Camtasia
Record your screen or webcam, or import your own video and audio files.
Download and request a Camtasia activation code (Butte College faculty only).
SUPPORT
Unicheck
Plagiarism detection for CanvasGet more information about Unicheck and how it is already available to instructors in Canvas, within the Assignments tool.
SUPPORT
PlayPosit
Interactive video assessmentStudio
Video recording, storage and assessment within Canvas-
- Studio Guides (complete list)
- How do I access Canvas Studio?
- How do I use Canvas Studio?
STATUS